Returns & Exchange Policy
Customer satisfaction is our top priority and we want you to be completely satisfied with your purchase. We have set specific guidelines to ensure a quick and hassle-free return/exchange process and our team of experts will be happy to walk you step by step through this process. PLEASE INSPECT YOUR ORDER IMMEDIATELY UPON ARRIVAL. DO NOT DISPOSE OF THE BOX OR ANY PACKAGING MATERIALS UNTIL YOU HAVE INSPECTED YOUR ORDER AND ARE SATISFIED WITH THE PRODUCT YOU HAVE RECEIVED.
If you are not satisfied with your purchase, you can return or exchange the product within 30 days of receipt as long as the product is returned in new, unused, and resalable condition inside its original packaging.
All products properly returned under this policy are eligible for a refund, which may include credit to the original method of payment. We will credit you for the purchase price of the items, upon receipt of the product by our warehouse. Additional fees may apply if not returned in original packaging. Return shipping costs will be at the customer's expense. Some of our products are offered with free shipping, so please note if you return a product that has free shipping our actual outbound shipping costs will be deducted from your return refund. Returns will be inspected prior to issuing credit. Please keep in mind, credit card companies vary in the time they take to post credits. Our normal refund processing time for returned items is one week, from receipt of the item. However, in extreme instances, in may take up to two week to process a return and refund a credit card.
Delivery Times: Delivery times can vary for each product based on the delivery location and size of order.
Shipping Time is measured from when your order leaves the warehouse to when it arrives at your home or office. This time is strongly dependent on the shipping method you select. Ground shipping can take as little as 1 day and as much as 5 days for delivery.